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	What are the best practices to be used with First Draft Phrases? Best Practices for First Draft Phrases
	Best Practices in Dictation
	What is the significance of a user's email address? Email address as user ID
	How can I roll-back a version of the ITC/ITE/IDC? How to downgrade to previous build
	How does a transcriptionist's Internet connection affect their work? Overcoming Transcription Internet Connection Issues
	What does the Source column mean on the First Draft Author Details page? Dictation sources for feeding into First Draft
	How can I suggest updates to the spell check dictionary? Adding Words to Spell Check
	How can I establish the default play speed and volume in the ITC? Setting default playback settings
	How does First Draft interpret frequently used commands in dictation? First Draft and Frequently Used Commands in Dictation
	How is the default Document Type set for an Author? Set a default work type for an Author
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