InfraWare, Inc.

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What is the difference between the TAT Minutes and Active TAT Clock Hours?
TAT Minutes versus Active TAT Clock Hours 
What is the Author Activity Report?
Author Activity Report 
How do I create a Document Type (Work Type)
Create a Document Type/Work Type 
How do I check the status of a Transcriptionist?
MT Status and Queue Depth 
How do Alerts work?
Alerts explained 
How do I set the maximum amount of time a job can be checked out by an MT?
Automatically return checked out jobs to server setting 
What is a File Retrieval Service and how do I set one up?
File Retrieval Service 
How do I use the job card feature?
ITC Job Card Explained 
What is the Account Dashboard?
Account Dashboard Explained 
How can I finish a report from a second dictation (Attach an Addendum)?
Addendum Process 
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