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	Why are there different First Draft grades for different document types for the same Author? Authors with Different Grades for each Document Type
	How are job properties changed in the ITC by a Transcriptionist or QA user? Changing the job properties from the ITC
	How do I load SR output into the new template on changing the document type in the ITC? Loading SR output into the new template on changing the document type in the ITC explained.
	How do I mark volume as manually ineligible for First Draft? Set Volume as Manually Ineligible for First Draft
	When does the platform refresh the documents available for ITE Template Tuning? Document cache for ITE Template Tuning
	What does the "Last Update" column mean on the First Draft Author Details page? First Draft Last Update Column Explained
	What are First Draft Translations? First Draft Translations
	Why do Authors sometimes disappear from the First Draft Authors page, Available Authors filter? Authors removed from the First Draft Authors page
	Why are jobs for an Author who is enabled for First Draft not going through First Draft? Troubleshooting jobs which did not go through First Draft
	What is a First Draft Impostor? First Draft Impostors Explained
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