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	How to resolve when Setup.exe will not download during installation of ITC & IDC? Solving ITC & IDC installation problem
	What factors determine how many jobs a transcriptionist can download? Setting the maximum jobs for an MT to download
	How do I login to the InfraWare Transcription Client (ITC)? Logging into the ITC
	Why will a QA Pending job not route to me when I log into the ITC? Routing QA Pending Jobs
	What pointers can you give to troubleshoot the ITC? ITC Troubleshooting Guide
	Where can I get info on common ITC Error Messages? Overcoming ITC Error Messages
	Why won't my system play audio in the ITC? Data execution prevention setting in Windows
	How can I roll-back a version of the ITC/ITE/IDC? How to downgrade to previous build
	Why do I need to Create Document Types? Purpose of Document Types
	Why isn't a transcriptionist receiving jobs when there is room in their Queue? Identifying jobs that are checked out
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