InfraWare, Inc.

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What happens if a Routing Plan or Rule for a Production Unit is not Active?
Production Unit Routing - Marking Plans or Rules Inactive 
How do I add a QA (Quality Analysis) requirement for a specific transcriptionist?
Routing to QA by Transcriptionist 
How do I set a QA requirement for an author?
Routing to QA by Author 
Why will a QA Pending job not route to me when I log into the ITC?
Routing QA Pending Jobs 
How do I set an eSign-off requirement for an author?
Routing to eSign-off by author 
How do I route work to a Production Unit?
Routing work to a Production Unit 
When do placeholders route a job to QA?
Automatically Route Jobs to QA For Leftover Placeholders 
How to Manage Transcriptionist Access Rights
Managing Transcriptionist Access Rights 
In what order are jobs presented to MTs for transcription?
Queuing Methods Explained 
What are Masks?
Masks Overview 
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