|KB123 Print this KB|
|How do Alerts work?|
|Answer / Solution|
How do Alerts Work?
Overview & Solution
Alerts help users by automatically identifying jobs that need special attention. They can be set to notify users when certain conditions, such as a turn-around deadline approaching, are met. Criteria for Alerts can be attached to various scopes (i.e. Document Type, Author, etc.) and can specify certain actions, such as email notification, a text message page or even automatic escalation of the job’s queuing priority.
To setup an alert:
Don't forget to test the new alert with a special job to verify it works as intended.
If you want to receive a text message, the platform supports that through email-to-text gateways. To send an alert via text message you would select:
1. Email to non-users
|How does the Facility User manage Secure Web Portal Alerts?
Manage Secure Web Portal eSign Alerts
|How can I get a warning as jobs approach TAT deadline?|
|Direct Link to This KB|
|Monday, May 23, 2016|
|alert email notification KB123|