|KB155 Print this KB|
|When do 'blanks' trigger the QA workflow step?|
|Answer / Solution|
QA Marks Explained
The InfraWare Transcription Client includes the ability for an MT to route work to a QA Editor for review. By default, when a QA Mark (blank) is added during the transcription process in the InfraWare Transcription Client (ITC), that job is routed to QA, even if no other QA Requirements are in place and even if there is only one QA mark.
The industry term 'blanks' refers to missing words in a report due to a lack of clear understanding of the dictation or the need for verification of content. The 'QA Marks' feature is much more powerful than simply leaving a blank line on the document, but the terms can be used inter-changeably.
When creating a QA Mark the system will add a time stamp at the current audio position of the recording. This allows the QA Editor to focus on the precise audio position and see any associated notes from the MT regarding that QA Mark, so please follow best practices and add the QA Mark as soon as you are unsure of a something.
Note: Please consult with your administrator to make sure this workflow step is allowed.
An MT will use the following steps to create a QA Mark:
Removing QA Marks:
Note: If there are any QA Marks present when the job is marked as Complete, the report will enter the QA Workflow for review by a QA Editor.
Regardless of the above, if additional criteria call for a job to go through QA, it will be queued for QA. All QA Requirements on the platform are cumulative. Any one requirement will cause the step.
|How can I establish QA Requirements for Current & Future Jobs?
|How can I setup/Manage QA Score Points?
QA Scoring setup
|How to create a post-production job sample for QA Scoring?
QA Score Job Sample
|How do I QA Score a job and/or provide MT Feedback in the Online Editor in the IMC or in the ITC?
QA Scoring in the Online Editor in the IMC
|How to view QA Score/MT Feedback in the ITC
Review QA Score/MT Feedback in ITC
|How to assign a Facility/Document Type/Author to a specific QA Editor/QA Pool.
Assign a specific QA pool/QA Editor to a facility
|Display the transcribing MT's name during QA
Display Transcribing MT's Name During QA
|How do I QA a document?
Perform QA using the InfraWare Transcription Client (ITC)
|Why will a QA Pending job not route to me when I log into the ITC?
Routing QA Pending Jobs
|How do I see a list of QA Marks?
QA Marks Report
|Direct Link to This KB|
|Wednesday, July 18, 2018|
|blanks marks QA KB155|