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How do I fax a Completed Job in the Secure Web Portal?

Answer / Solution

Faxing from the Secure Web Portal


The InfraWare 360 platform allows Facility Users with permission to download, print and fax completed jobs.  This knowledge base article provides the instructions on faxing using the Address book on the platform.


  • Login to the Secure Web Portal using your InfraWare username and password.
  • From the Reports tab, select a completed job that you would like to fax.
  • Place a checkmark next to that job.
  • Click Fax
  • The Fax on Demand window will open
    • Type in the fax number or
    • Scroll to the bottom of the window and look up the fax in the Address Book and select. 
    • Place a checkmark on "Require Release before Delivery" if you want to place a hold on the fax.  See KB article 153 for information on Require Release before Delivery
    • Place a checkmark on "Include a Cover Page" if one is desired --> Fill in the blanks as required for the cover page.
    • Click the Fax Button


Related KBs
How do fax retries work?
How fax retries work
How does 'Require release before delivery' work?
How to hold/release delivery instructions
Fax Delivery Instructions for the ITC
Faxing through the ITC
How can I tell the platform to use a fax cover page by default?
Facility Settings - Use Fax Cover Page by Default
Facility Fax Logo
Facility Logo for Fax Cover Page

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Last Updated
Tuesday, February 20, 2018

Fax on demand ehr address book deliver delivery KB341
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