|KB388 Print this KB|
|Allow Access to Detailed Stats|
|Answer / Solution|
Allow Facility User Access to Detailed Statistics
The InfraWare 360 platform provides Detailed Queue Statistics for all InfraWare Administrators from the Queue tab --> Admin Queue subtab in the IMC. These Detailed Statistics can also be made available to Facility users in the Secure Web Portal. This feature is setup under the Facility settings in the IMC.
Note: The Facility Settings page can be viewed in either a Basic view or an Advanced view (with more detailed options). The Allow Access to Detailed Stats is only available in the Advanced view.
To toggle this feature on/off:
Jump to the Facilities page >> to select a facility
|What are Detailed Stats?
Queue: Detailed Statistics Page
|How can I plan my workforce needs?
Planning workforce needs using Detailed Stats
|How do I manage (reveal or condense) the job status my clients see in the Secure Web Portal?
Displaying actual job status in Secure Web Portal for a user
|Direct Link to This KB|
|Tuesday, December 1, 2020|
|detailed stats statistics queue ehr KB388|