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How do I require 1st level of eSign-off before 2nd level?

Answer / Solution

Require 1st level of eSign-off before 2nd level

The InfraWare 360 platform contains a Dual eSign feature that allows two users to eSign one job.  An Administrator can require the users using Dual eSign to eSign in order, thereby forcing the 1st level user to eSign the job BEFORE the 2nd level user can eSign and complete the job. This requirement is setup under the Facility settings in the IMC. For additional information on Dual eSign, please see the KB article #274.

Note: The Facility Settings page can be viewed in either a Basic view or an Advanced view (with more detailed options).  The "Require 1st Level of eSign before 2nd level" is only available in the Advanced view. 


  • Login to the InfraWare Management Console using your InfraWare Administrator Login and Password.
  • Select Administration tab --> Facilities subtab.
  • Select the Facility to edit.
  • In the Advanced View, scroll down to the Secure Web Portal section
  • Place a checkmark next to "Require 1st Level eSign before 2nd Level"
  • Click Update Facility to save your changes

Related KBs
How do I add a signature for eSign-off?
How to add author signature for eSign-off documents
How does dual eSign-off work?
Dual eSign Setup Explained
What are the steps to eSign a document in the Secure Web Portal?
Step-by-Step eSign Off Walkthrough
How do I allow eSign-off Pending jobs to be modified for a particular facility?
How to allow eSign-off pending jobs to be edited
How do I set up an author to eSign?
Setting up eSign
What is the integrity of eSign?
eSignature Implications Explained

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Last Updated
Tuesday, December 1, 2020

require 1st first second Level eSign-Off before 2nd Level KB390
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