|KB425 Print this KB|
|When will Jobs in the Document Identification Queue be automatically released?|
|Answer / Solution|
First Draft: Document Identification Queue Auto Release
First Draft relies on knowing the Document (work) Type of each dictation to generate the best results. Some authors who are activated for First Draft don't select a Document Type at the time of dictation. This is especially common when submitting dictations from handheld recorders. The InfraWare 360 platform allows for InfraWare Administrators to send those jobs to the Document Identification Queue so that the correct Document Type can be quickly and easily selected by clerical staff BEFORE being processed by First Draft. This is done by allowing the user to quickly play an abbreviated segment of the recording then select the Document Type.
Due to TAT commitments, those jobs don't stay in the Document Identification Queue indefinitely so the Queue has a time-out. Once the time-out value is reached, the job is routed to either First Draft (based on a Document Type assumption) or to conventional Transcription (without First Draft occurring.) This knowledge base article describes how to set timeout rules for jobs routed to the Document Identification Queue.
|What does each job status mean?
Job status legend
|How can we set the Document Type before First Draft or transcription?
First Draft: Sending Jobs to the Document Identification Queue
|How can I specify or correct a Document Type (work type) prior to transcription or First Draft?
Using the Document Identification Queue
|How do I set a Default TAT for a Facility?
Default TAT for a Facility
|How do I manage Active TAT Hours for a Document Type?
Managing Active TAT Hours for a Document Type
|How do I manage Account-specific Holidays to be used for TAT calculation?
Account-specific Holidays Explained
|What is Automation of Document Type in the Document Identification Queue?
Automation of Document Type in the Document Identification Queue
|Direct Link to This KB|
|Friday, September 9, 2016|
|doc type ID queue timeout settings first draft KB425|