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How do you copy a platform user?

Answer / Solution

How to copy a platform user


The InfraWare 360 platform allows InfraWare Administrators to save time in creating new users.  The Infraware Administrator can copy one user with a specific role, (MT, Author, Fac Admin) and create a new user with the same role using the copy feature.


  • Login to the InfraWare Management Console (IMC) using your IW Administrator username and password
  • Select the Administration Tab --> Users sub-tab
  • Select the role of the user that you would like to copy under Filter By
Jump to the Users page >>

  • Scroll down to the user you would like to copy and place a checkmark next to the name

  • Select Copy Selected User

  • Fill in the appropriate fields with the new user's email login, full name and InfraWare platform
  • Click Save User

  • The new user will have the same role(s) and settings of the original user it was copied from.
  • Add additional settings as necessary by selecting the new user's name from the list to open their user settings and review

Jump to the Users page >>

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Last Updated
Tuesday, January 2, 2018

copy user author MT Admin KB427
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