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How do I QA a document?

Answer / Solution

How to QA a Document Using the InfraWare Transcription Client (ITC)


The InfraWare 360 platform provides InfraWare QA editors two convenient ways to perform quality assurance. The ITC method provides a more robust, feature rich experience. Busy administrators working primarily from the browser based IMC may prefer to use the convenient Online Editor method shown in KB271. Please view KB277 if you wish to add QA feedback, or when adding a QA Score.

ITC Method Tasks

  • Open the ITC program and login
  • If default starting status in the lower right corner is not already set, change it to "Doing QA and ready for new jobs" and QA jobs will automatically be routed to the editors according to established workflow rules.  If there are jobs for you, they will appear within a minute.

  • In the ITC Main Window, double click on the selected job to open
  • Ensure that the demographic screen is correct and select Accept (or key Alt-A) and the editor will be brought to the main editor window

  • The QA editor may only wish to complete the report by filling in places where the MT was unsure of what was dictated. If the lower tab is not open to QA Marks, key F6 to view and correct MT blanks.
  • The selected word will take the editor to the precise audio position and show the associated note from the MT regarding that blank.

  • To perform QA on the entire document the QA editor may depress foot pedal and follow along as the embedded audio is played.
  • Stop and make corrections whenever needed.
  • Mark the job complete when finished and it will be routed to the next workflow step.

Related KBs
QA Queue Management
How to Perform Administrative QA
When do 'blanks' trigger the QA workflow step?
Blanks (QA Marks) in transcription & QA
How do I setup jobs to go to QA?
QA Workflow Explained
How does Return to QA work?
Return to QA
What is a QA Admin?
Master QA Permissions
How can I edit a completed job?
Revise completed jobs
How can I setup/Manage QA Score Points?
QA Scoring setup
How to create a post-production job sample for QA Scoring?
QA Score Job Sample
How do I perform QA in the IMC?
How to Perform Production QA in Online Editor in IMC
How do I run a QA Score Report?
QA Score Report
How do I QA Score a job and/or provide MT Feedback in the Online Editor in the IMC or in the ITC?
QA Scoring in the Online Editor in the IMC
How to assign a Facility/Document Type/Author to a specific QA Editor/QA Pool.
Assign a specific QA pool/QA Editor to a facility
Display the transcribing MT's name during QA
Display Transcribing MT's Name During QA
How do I set a QA requirement for an author?
Routing to QA by Author
How do I set a QA requirement for a Document Type?
Setting QA routing by Document Type
How do I see a list of QA Marks?
QA Marks Report

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Last Updated
Wednesday, July 18, 2018

QA ITC quality perform assurance KB453
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