|KB456 Print this KB|
|Why will a QA Pending job not route to me when I log into the ITC?|
|Answer / Solution|
How to Troubleshoot QA Routing Problems
QA jobs are routed according to specific authorizations indicated in the QA workflow. If you are logged into the ITC and your status is set for "Doing QA and ready for new jobs" but you are not receiving a jobs in QA Pending status, then there is a problem with your authorization.
Steps to route this job to a specific QA editor
Step to troubleshoot future routing
To set up automatic routing to a specific QA editor by transcriptionist, Facility, Author, or Document Type go to the Workflow Tab in the IMC and follow directions in KB180
|QA Queue Management
How to Perform Administrative QA
|When do 'blanks' trigger the QA workflow step?
Blanks (QA Marks) in transcription & QA
|How do I setup jobs to go to QA?
QA Workflow Explained
|How does Return to QA work?
Return to QA
|What is a QA Admin?
Master QA Permissions
|How can I edit a completed job?
Revise completed jobs
|How can I setup/Manage QA Score Points?
QA Scoring setup
|How to create a post-production job sample for QA Scoring?
QA Score Job Sample
|How do I perform QA in the IMC?
How to Perform Production QA in Online Editor in IMC
|How do I run a QA Score Report?
QA Score Report
|How do I QA Score a job and/or provide MT Feedback in the Online Editor in the IMC or in the ITC?
QA Scoring in the Online Editor in the IMC
|How to assign a Facility/Document Type/Author to a specific QA Editor/QA Pool.
Assign a specific QA pool/QA Editor to a facility
|Display the transcribing MT's name during QA
Display Transcribing MT's Name During QA
|How do I set a QA requirement for an author?
Routing to QA by Author
|How do I set a QA requirement for a Document Type?
Setting QA routing by Document Type
|Direct Link to This KB|
|Tuesday, April 17, 2018|
|QA pending routing route authorize permissions KB456|