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How are documents from Secure Email Delivery downloaded?

Answer / Solution

Secure Email Delivery Documents


Documents are available for download via the Secure Email Queue, which allows for individual or en masse download. Individual documents will appear with the InfraWare job number in the ‘Job #’ column, while those documents that are the result of a batch or merged Delivery Plan will appear with a job number of ‘Multiple’.


  • To download a single document, simply click the job number in the left-most column. Multiple documents may be downloaded at once by checking the desired checkboxes and then clicking the Download button at the top.


  • The portal will next prompt for the desired format (batched or merged documents will not prompt), which allows the document to be rendered in a number of formats.



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Last Updated
Monday, October 9, 2017

KB584 Secure Email Delivery Documents
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