|KB706 Print this KB|
|Why do I get a pop-up asking for a reason when I download a job in the IMC?|
|Answer / Solution|
Download Reason Explained
As part of our continuing HIPAA-inspired mission to protect PHI, the IMC will now prompt users to enter a reason for downloading documents or audio/video recordings. This information will be recorded as part of the corresponding audit trail entry.
Entering a reason is optional. The reason will be displayed in the audit trail for the job.
Internet Explorer (IE) Security Settings
Some users may encounter being prompted twice to provide a Download Reason. This can be fixed by adjusting security settings in Internet Explorer. Anyone being prompted twice can follow the steps outlined below to correct this behavior.
|How can I view the Audit Trail for jobs or users?
How to see Audit Trail
|What is new on the InfraWare 360 platform?
List of new features on the InfraWare 360 Platform
|Direct Link to This KB|
|Monday, October 26, 2015|
|compliance reason popup download prompt twice IE security settings KB706|