KB744 Print this KB      
What options are on the Facilities page in the IMC?

Answer / Solution

Facilities Page Explained

Overview

This article will cover the options available on the Facilities Page in the IMC.  

Requirement

  • Administrator login to the IMC with access to the Facilities Page. 

Listing

The Facilities page lists all Facilities under your account. 

Options

  • Facilities:  Select from the drop-down menu.  Options include:
    • All Facilities
    • All of My Preferred Facilities - This is default if you have set up Preferred Facilities.  See KB809 for details. 
      • Note:  When this option is selected the Manager filter on the listing below is no longer needed, and therefore removed.
  • Filter by:  After entering filter criteria click Search to filter the list of Facilities.
    • Facility:  Type the name (or partial name) of a facility.
    • Ext ID:  Filter the listing by External ID assigned to the Facility.  See KB163 for details.
    • Manager:  If All Facilities is selected above, this option will be available.  Select from the drop-down menu to filter by manager.  See KB800 for details on assigning a manager to a Facility on the CRM screen.
      • All Managers:  All facilities assigned to all managers.  This includes those for which a manager has not been specified.  This is the default.   
      • My Facilities:  All facilities for which you are the Account Manager.  See KB800 for details on assigning a manager to a Facility on the CRM screen.
      • Not Specified:  List facilities for whom no manager has been assigned.
      • Choose a Manager:  Managers who have been assigned to facilities as Account Manager will be listed.  Choose a manager from the list to filter the list to facilities for that Account Manager.
  • Actions:
    • Click on the Facility Name to open the Settings page for that facility.
    • Click on the View link in the URL column to view the URL for the facility.
    • Click the green plus sign in the QA column for a specific facility to manage QA Requirements for that facility.
    • Click the Copy icon in the Copy column for a specific facility to create a new facility which is a copy of that facility.  The Facility Settings page will open for that new facility, where you can modify and manage settings for that facility.
    • Click on the icon in the CRM column for a specific facility to open the CRM page for that facility.
    • Options at the bottom of the listing:  
      • New - Create a new facility.  This will bring up a page with various fields where facility information can be entered.  See KB219 for details on creating a facility.

        Check the box to select one or more facilities for the following actions:
      • Delete - Delete the facility(ies) selected from the list above.
      • Edit Facilities - Edit multiple facilities at the same time by selecting facilities on the listing.
      • Download CRM - Bulk download of the PDF version of the CRM screen for the selected facilities.  See KB686 for details on the CRM feature.


 


Related KBs
What are 'External' ID fields?
External IDs Explained
How do I create a Facility?
How To Create a Facility
What is the Facility CRM screen?
Facility CRM Screen
How do I set the Account Manager and Workflow Coordinator for a facility?
Setting an Account Manager or Workflow Coordinator for a Facility
How do I set up Preferred Facilities?
Set up Preferred Facilities

Direct Link to This KB
https://www.infraware.com/KB/?f=744

Last Updated
Monday, February 22, 2016

Tags
facilities settings crm download KB744
How would you rate this article?

Poor
1
2
3
4
5

Great
Submit

Back to Top