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What is the difference between the TAT Minutes and Active TAT Clock Hours?

Answer / Solution

TAT Minutes versus Active TAT Clock Hours

  • TAT minutes is the total number of minutes counted by the TAT clock for the job to be considered as within TAT. 
  • Active TAT Clock Hours tell the platform during what days of the week and hours of the day the TAT clock will be actively counting. 
    • Please see KB840 for managing Active TAT Hours for a Facility, and KB841 for managing Active TAT hours for a Document Type.

Related KBs
At what status does the TAT calculation stop for a job?
TAT Calculation for a Job
How do I set a Default TAT for a Facility?
Default TAT for a Facility
How do I manage Active TAT Hours for a Document Type?
Managing Active TAT Hours for a Document Type
How do I manage Account-specific Holidays to be used for TAT calculation?
Account-specific Holidays Explained

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Last Updated
Tuesday, May 30, 2017

TAT Minutes difference Active TAT Clock Hours KB786
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