KB890 Print this KB      
Can an Author use the same TDS login for different facilities?

Answer / Solution

Multiple TDS Logins for Authors

Overview

If an author has rights to multiple Facilities on an Account, they may want to use the same TDS login information for all Facilities.  This would help them in not having to remember different TDS logins.

Solution

  • If an Author is using the InfraWare Toll-Free number for dictating, it isn't possible to use the same TDS login for different account.  Each TDS login is required to be unique.
  • If an Author is using the same local TDS number for all their Facilities, they also would not be able to use the same TDS login, because the TDS server wouldn't be able to differentiate between the Facilites.  They would need separate TDS logins for each Facility.
  • If an Author is using a different local TDS number for each Facility, then the same TDS login can be used for each Facility, provided that the login isn't being used by another Author.
  • Note:  For local TDS numbers, the Login and PIN numbers must match

 


Related KBs
What is the Default Configuration for Dictation Numbers in the Telephone Dictation System (TDS)?
Default Configuration for Custom Numbers
What are the options for dictation on the InfraWare 360 platform?
InfraWare Platform Dictation Options

Direct Link to This KB
https://www.infraware.com/KB/?f=890

Last Updated
Thursday, March 10, 2016

Tags
TDS dictation login IMC KB890
How would you rate this article?

Poor
1
2
3
4
5

Great
Submit

Back to Top