InfraWare, Inc.

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How do I apply a Secondary Rate to Text or Fields to calculate a different rate for Pay and/or Billing?
Secondary Text Explained 
How do you Manage Normals in the InfraWare Transcription Client (ITC)?
Managing Normals in the ITC 
Why do some job numbers start with a different letter prefix?
Job Prefix Definitions 
How are template metrics calculated?
Template Metrics Explained 
How do I Create a Pay Model for a transcriptionist?
How to Create a Pay Model for a Transcriptionist 
How do I Create and Manage Billing Models?
Create and Manage Billing Models 
What is the InfraWare Disaster Recovery Plan?
Overview of InfraWare's strategy for disaster prevention and recovery 
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