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	What should be sent to MTs prior to their initial ITC training? Pre-training email to MTs
	How do I use the First Draft Template Training Environment? Steps on how to access the First Draft Template Training tools in the ITE
	What is the "Date Trained" column on the First Draft Authors - Authors Awaiting Grade Display? Date Trained Column Explained
	Is the InfraWare 360 platform easy to use? Easy to use InfraWare 360 platform
	What does the Source column mean on the First Draft Author Details page? Dictation sources for feeding into First Draft
	How do I get started with First Draft back-end speech recognition technology? Getting Started with First Draft
	How do Transcriptionists Manually Download/Retrieve Jobs in the ITC? Search and manually download jobs in the ITC
	What does the "Total lines / month" column mean on the First Draft Authors Page? Author lines / month for Authors in Training
	What does the "Data Gathered" column on the First Draft Authors in Training Page mean? Data Gathered Explained
	What is the Account Dashboard? Account Dashboard Explained
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