InfraWare, Inc.

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How can I ensure my work gets automatically saved while working in the ITC?
Autosave interval 
How are failed deliveries handled?
Handling of Failed Delivery Instructions 
What do the parameters for the Keyboard Shortcut Trending Report mean?
Keyboard Shortcut Trending Report parameters 
How do I setup the ITC to auto-save?
auto-save explained 
What do the parameters for the Productivity Trending Report mean?
Productivity Trending Report parameters explained 
What is a File Retrieval Service and how do I set one up?
File Retrieval Service 
How can an author be sure they are being recorded?
TDS Feedback Tones 
How do I Change User Settings in the ITC?
ITC User Settings 
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